We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. (LockA locked padlock) Fax: (303) 864-2004, Phone: (215) 717-2980 Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. Request a DHS speaker for speaking engagements, conferences, and other events. Teri Lewis, Assistant Regional Inspector General for Audit DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. . Vacant, Regional Inspector General for Audit We will continue to monitor DHS OIG's efforts to address this recommendation. Fax: (202) 616-2051, Phone: (202) 616-4760 A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. Southernwestern Region DHS OIG Hotline Complaint Form We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). Fax: (609) 989-2213, Phone: (212) 908-9001 Department of Defense Office of Inspector General > About - DODIG (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Suite 30.450 Atlanta, GA 30303 Location details DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. Fax: (415) 355-2731, Phone: (520) 620-7390 HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. International Immigration Offices | USCIS DHS Mailing Address | Homeland Security Fax: (212) 908-9035, Phone: (415) 355-2740 Office of Inspector General Fax: (703) 413-1833, Phone: (404) 331-5928 DHS OIG has made progress in developing these key organizational performance management documents in recent years. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. They noted that this Risk Register is undergoing leadership review. Our work on the management and operations of this office identified long-standing management weaknesses, including: or https:// means youve safely connected to the .gov website. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Office of Inspector General U.S. Department of Labor - Contact OIG - DOL Select your region below for information on your Regional Office andRegional Director. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. Fax: (312) 886-0513, Phone: (303) 864-2000 (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. Washington, DC 20528-0305. (646) 428-3860 Organization. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. These actions address the intent of our recommendation. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. Main Navigation. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. The headquarters also houses the main administrative and support staff . Each Regional Office is led by a President-appointedRegional Director. Fax: (703) 413-1833, Phone: (703) 413-1855 To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Published: Jun 03, 2021. Department of Homeland Security, Office of Inspector General | LinkedIn In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. Find direct contact information for DHS, its component agencies, and specific programs of interest. Stay informed as we add new reports & testimonies. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. . Whistleblower Retaliation Reports of Investigation, Former FBI Special Agent Sentenced to 6 Years in Prison for Accepting Bribes Paid by Attorney Linked to Organized Crime Figure, Colorado Man Sentenced to Federal Prison for Role in Money Laundering Conspiracy, Fort Bend County woman accused of stealing COVID relief funds, Morgan City Woman Convicted by Lafayette Jury of Conspiracy to Commit Wire Fraud, Documented gang member sent to prison for sex trafficking, Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana, Secret Service and ICE Did Not Always Adhere to Statute and Policies Governing Use of Cell-Site Simulators - Law Enforcement Sensitive (REDACTED), FEMA Should Improve Controls to Restrict Unauthorized Access to Its Systems and Information, DHS Grants and Contracts Awarded through Other Than Full and Open Competition Fiscal Year 2022, FEMA Did Not Provide Sufficient Oversight of Project Airbridge, Reasonable Accommodations Request Intake Form. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. The Inspector General also communicated this expectation in an agency-wide email. The Wannamaker Building No. (202) 566-2549. field office Share. Listing of key contacts organized by component agency. Check-In Office. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Available locations for. Official websites use .gov DHS Offices | RI Department of Human Services Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Children and Youth IDHS: Office of the Inspector General (OIG) - dhs.state.il.us or https:// means youve safely connected to the .gov website. 32 Old Slip, 26th Floor Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. DHS OIG agreed with this recommendation. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. DHS OIG agreed with this recommendation. Media inquiries and department press contacts. Main Navigation. Menu; Search; En Espaol; Contact; We will continue to monitor DHS OIG's efforts to address this recommendation. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. We will continue to monitor DHS OIG's efforts to address this recommendation. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Secure .gov websites use HTTPS OIG's Role Email. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. Contacts | Office of Inspector General These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. Fax: (817) 385-2080, Phone: (303) 335-4201 or https:// means youve safely connected to the .gov website. Investigations Offices | US EPA Office of Inspector General 1500 Pennsylvania Avenue, N.W. About Us . U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. Fax: (617) 748-3965, Phone: (312) 886-7050 DHS OIG agreed with this recommendation. Fax: (915) 577-9012, Phone: (713) 718-4888 We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. I was also the lead tech agent for the Albany, NY . Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Field Office Location. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. Washington, DC 20230 202. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 . In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. Media Contacts Department White Pages Listing of key contacts organized by component agency. 61 Forsyth Street, Room 19T30 Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: DHS Office Locations DHS Office Locations Skip the trip, apply online! Share sensitive information only on official, secure websites. We will continue to monitor DHS OIG's efforts to address this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation.
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