Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Creatively solving problems. We use cookies to improve your experience on our website. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. You are using an unsupported browser. Answer. VirtualFlex solves for that. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. Find Out How & Apply . So how much can you earn? Read more. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Keep in mind, the more you service, the higher your earning potential! No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. Login Please update your browser to the latest version on or before July 31, 2020. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Your patients health is your top priority. GM Regional Customer Care Operations, major utility. Documenting details of calls and customer interactions. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Flexibility. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Want to become a Liveops agent? OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Liveops is a legitimate company. To find out more, read our Privacy Policy and Cookie Policy. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Please update your browser to the latest version on or before July 31, 2020. We use cookies to improve your experience on our website. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. 5.0. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. Liveops energizes agents through rewards and recognition. LiveOps will not sell or share your information with third parties for marketing purposes. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Returns the exact phrase match within quotes. Click here for technical info. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Either search term value. The modern contact center. Virtual. Flexible. Efficient. - Liveops Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Agent Login. The agent community comes together . Okta updates a user's attributes in the app when the app is assigned. Organizations. Liveops exists to improve people's lives. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Earning potential. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Remote Call Center Representative Job in Gastonia, NC at Liveops Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. See Capabilities for more details. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Relationships are built on a strong foundation of trust and option Add a new device appears in Duo Mobile settings. You get to dictate when and how often you commit to providing services. Without a doubt, they are the most organized company we have ever worked with. Flexibility. Login - LiveOps Inc. IT Support Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Support. You can also manage cookies in your browser settings. As of July 18, 2022, all certification courses are FREE. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. https://www.liveops.com . The background/credit check requires a $45 processing fee paid directly to our vendor. The cons are being able to work in your own home. Your customers deserve the best at every touchpoint. Remote Call Center Representative Job in Lost Nation, IA at Liveops Liveops, Inc. | LinkedIn Scottsdale, AZ liveops.com Joined January 2009. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. Flexible. Independent Contractor Management - Openforce Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. option Add a new device appears in Duo Mobile settings. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Accounts can be reactivated if the app is reassigned to a user in Okta. Autonomy. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. To accept cookies continue browsing as normal. FLEXIBILITY AT SCALE. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Register Your Virtual Call Center Company | Arise Work From Home We call this agent community Liveops Nation. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Flexibility. Want to build your own integration and publish it to the Okta Integration Network catalog? 3,309 Following. !#liveops #seoulbox #onlineincome Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Sign an Independent Contractor Agreement. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Job Work/Life Balance. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Its not easy to find a flexible team of experienced agents who understand your brand. Want to become a Liveops agent? Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Login here. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. You are paid for talk time only and without talk time, there is no pay. National and Local Networks, 401(k) (Traditional and Roth) Empathy is part of Liveops agents DNA. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Earning potential. We call the agent community Liveops Nation. Contact Us | Liveops This login is to access our Shiftboard online scheduling and people management system. This login is to access our Shiftboard online scheduling and people. What I wish I knew the first time I filed self-employment taxes. Freedom. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. We create better outcomes by seeking out and integrating diverse perspectives. Quickly assessing customer needs and providing sound solutions. Continuing Education and CPE Course Catalog | Liveops - WebCE Liveops: Employee Benefits and Perks | Glassdoor Main hustle or side gig its all up to you. Working at Liveops: 947 Reviews | Indeed.com Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Liveops: Flexibility. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. We would like to show you a description here but the site won't allow us. Please enable it to improve your browsing experience. Liveops exists to improve people's lives, and . Whether calls are slow or surging, a network of brand-certified agents flexes with demand. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. Norms exist to be challenged. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Copyright 2023 Liveops, Inc. All rights reserved. You can also manage cookies in your browser settings. Careers at Liveops As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed Virtual Agents | Blog. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Here's everything you need to succeed with Okta. Thats what were there for. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Earning potential. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. This app integration supports Single Sign-On. Public Relations e-mail (press@liveops.com) Locations. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Login to track your existing support requests. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Liveops Okta. Cons are having to provide your own equipment. Earning potential. Researched & Written by Ann Rozier on the FlexJobs Team.
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