We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. Another for $6,500.00 from *************** in ***********, **. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. Step inside and find a 68" jackknife sofa to the right of the entry door. We have spent countless dollars and hours as well as travel time in dealing with this. We have pictures we can send if you want. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. We have contacted the customer to investigate the root cause of the concern. I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. Thank you. We purchased a 2016 ************ 40xte with ****** miles on it. Thor Motor Coach Vegas 24.1 - Fixya Your luxury Mercedes Sprinter motorhomes. New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A Can you tell me a little more on. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. 33 complaints closed in the last 12 months. Brandon Bailey - Bill of materials writer - Thor Motor Coach - LinkedIn Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. purchased in July 2022. We are tired and have had enough. Thor Full Side Slide-out Won't Come In - FMCA RV Forums The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. 26 gallon black water tank and 31 gallon grey water tank. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. Speakers. The pictures submitted to us show no concern of factory defect to the roof. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! . They are the same issues we continue to try to get resolved. Stock photos may not represent actual unit in stock. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. New to RVing? You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . We need this rv fixed asap. This shouldn't be happening. Description. The other is a inline fuse, wired off the use,store relay battery lug. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. Thor Motorcoach Logo linking to Home Page. My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? North America's #1 Motorhome Brand Manufacturer - Thor Motor Coach !. 2017 Thor Challenger XE Rear and side cameras and radio not working. Our Owners Resource and Owners Guide can help you get the most out of your travels. Explore Thor Motor Coach Products and Motorhome Brands He considered this an open case. ft. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. Took a good 2 hours drive and they are still dead. THOR AXXERA RADIO.not working??? A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. Please see us for a complete list of features and available options! In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. 2 lead acid batteries. Login to the Owner's Resource Portal to view manuals for older model years. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Class C, 32 feet Thor Motor Coach. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. As of today, the coach has only ***** miles on the coach. How can **** choose to refuse to fix this chronic and widespread issue? The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. ********************************* became Retail Warranty Supervisor in April of 2022. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? can provide videos and pictures. From researching this seems to be a problem with a lot of Thor coaches from that year. This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. Payments are with approved credit. JavaScript is disabled. Brand: Thor Motor Coach. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. Have driven unit less then 250 miles since purchase. EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. Thor is offering to repair by patching roof. Please select a year to search for available owners manuals. **** refuses to act in good faith. 15,0000miles Specs: Ford E350 . $97,999. This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. Well guide you through the process. Save your favorite RVs as you browse. Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? We can't thank all the employees of General RV enough for making this experience so unforgettable. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. ****************** was thankful that someone from Thor Motor Coach reached out. 01/03/2023. Largest Family-Owned RV Dealer In The Nation. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . Thor Motor Coach's stands behind it's previous response, copied below. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. I need my brand new RV fixed, and Thor has an obligation to fix it! Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. 40 gallon fresh water tank. I got a jump and the car battery is working fine now, but the house batteries are still dead. The dealers in my area state that they dont even know what a ********* is and dont work on them. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. After countless emails and calls to *********************, we never heard from him again. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. We have sent the invoice for labor charges to ****. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. New 2023 Thor Motor Coach Outlaw 38MB Motor Home Class A - General RV **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. Standard and optional features listed on units may or may not reflect actual in-stock unit. BBB is here to help. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. A representative has been notified and will be with you shortly. After ******* ***** had our coach for almost a year. Learn More Class B We cannot even drive this rv with fear it might shutoff again. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. All good. I guess that is the million-dollar question. We have documented the roof concerns in case it does happen to be a concern. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. It's been non-stop. I admit, we were naive in thinking that the labor charges could be so little for such a job. From the time we purchased the coach we have only driven a total of ***** miles. It is winterized and sitting in my driveway for the winter. Thor Motorcoach Logo linking to Home Page. we do not have any videos here. $5,000. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. Any price listed excludes sales tax, registration tags, and delivery fees. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. How can these issues that were reported to Thor when our coach was new, now be null and void? drivers window was installed bad. We are well aware that the coach is off warranty. Wheel sensors for air pressure not working. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. Junior Member. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. My Thor Rize was not properly built. Based on the pictures provided to us, there is no repair to be made. Did you recently have your batteries drain on you? We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. MSRP Price: $157,576. Listed 27 weeks ago in Cass . Thanks for the replies. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out These issues are ongoing, not new. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. Have you tried pushing in the "very little" reset button top left? There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. Seamless Roof has bubbles. It has been sitting for a year. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. stands for - Class A, Class C Evolution. Of course, ********************************* also says that they will take the $2,000.00 "goodwill offer" made off the final bill. **** *************** DID NOT CARE ONCE I REACH THE **** DEALER 88 MILES FROM MY HOME THAT I WOULD HAVE TO DRIVE IT 108 MILES TO ANOTHER DEALER TO FIX IT CHEAPER AND **** *************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS OF GETTING PEOPLE TO HELP BRING ME AND PICK ME UP. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). This has gone on for far too long. You probably have to pull the radio out to find it. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. * This post was edited 03/23/19 02:00pm by bobndot * While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. Like most: We went on our first trip this past weekend. Select the desired vehicle below to view all the recalls for that particular make & model. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. BOTH of which **** has rejected. 1 swinging tv screen. New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com We are so very happy with the coach we purchased! We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. . Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. The slide ran very slow, it always seems too. Please contact dealership to verify unit information and availability. Awning attempts to extend while driving. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The Border Hookups Hit The Road With A New Song. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. The $1,000.00 bid they accepted. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! Does not include Hitch work or accessories. We have only Put 2400 miles on since we bought it. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. The keep-alive lead isn't switched at all. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. Thor Motor Coach | Better Business Bureau Profile After getting back both radios not working. Submitting a response indicates a willingness to work with customers to make things right. The customer service ************ spoke ith customer service reps who have no customer service at all. 2016 Freedom Elite 28H with a Axxera radio. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. Worked with ******************* until **** when he moved to a new position. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. This Class C is located in Mesa, Arizona and is in good condition. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! The repairman found that the slide on the motorhome was installed incorrectly its off 1/2 in. We have a water leak and it has caused extensive damage. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. This is truly a manufacturer defect. After changing the engine battery the radio and backup camera will not Description. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! Please note - there could be multiple recalls for a specific model RV. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. Your Thor rep will be reaching out to you to gather more information on the concern. bunk above drivers compartment has failing motor brakes. Number Of Discs. We now have two new estimates, both have been rejected by *************************** and *********************************. Use/store switch in use mode? It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. Watch on. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. Then click on the manual name to download. I am waiting for **** to call us back. The owner listed is **************************. Not just one but every single seat in . Used 2017 Thor Motor Coach Four Winds 26B Motor Home Class C
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